1. Who operates Intumock
Intumock is operated by Praveen K V, an individual sole proprietor based in India. These terms apply to intumock.com and the Intumock application. For support or a complaint, email [email protected].
2. What the service provides
Intumock helps you practise spoken mock interviews with AI interviewers. You can build an interview manually, describe it in a prompt or use a supported public job-posting link. Reviews are generated from available interview transcripts and your workflow’s evaluation criteria.
Interviewers are AI-generated representations, not people conducting a real recruitment process. Scores and suggestions can be incomplete or incorrect. They are practice feedback, not an employment decision, professional certification or guarantee of a job or interview outcome. Job-platform names identify supported sources; they do not imply endorsement or a partnership.
3. Your account and eligibility
You must be at least 18 to use Intumock. Sign in through Google or GitHub, provide accurate account information and protect access to your account. You are responsible for activity you authorise through your account. Contact us if you suspect unauthorised access.
Access depends on your account’s available credits and enabled features. Choosing a displayed plan alone does not purchase it or grant credits.
4. Your content and permitted use
You retain your rights in resumes, prompts and other content you provide. You authorise us and the providers needed to deliver the service to process that content as described in our Privacy Policy. Only upload material you have permission to use. Do not include confidential employer information, identity documents, payment details or other unnecessary sensitive information.
Do not use the service for unlawful activity, harassment, impersonation, real-time cheating in an actual assessment, attempts to access other accounts, circumventing credit limits or disrupting the service. Do not misrepresent an AI interviewer as a real person or employer.
The Intumock brand and application belong to their respective owners. Provider avatars and media remain subject to their owners’ rights; using Intumock does not give you a right to redistribute them.
5. Plans, credits and cancellation
Purchases are available only through an enabled checkout. A plan selection alone does not charge you. Test-mode checkout is labelled and does not charge real money. Before any purchase, the checkout shows the total payable, currency, billing interval, credit allowance and renewal terms. Any applicable taxes will be shown before payment.
Subscriptions renew at the monthly or quarterly interval you accept until cancelled. Quarterly subscriptions are billed upfront, with included credits released monthly. Unused monthly plan credits do not roll over. Extra credits cost $5 per 100 credits, can be purchased in steps of 100 and do not expire. Credits have no cash value and cannot be transferred. Live conversations and AI workflow actions draw from the same balance at the rates disclosed on the pricing page.
You may cancel future renewals through the billing controls offered with your purchase, or contact support for assistance before renewal. Cancellation does not itself refund an existing payment. Our Refund and Cancellation Policy explains accidental-purchase refunds and your statutory rights.
6. Availability and account restrictions
The service depends on internet connectivity, your microphone and camera permissions, and third-party AI and video services. We cannot guarantee uninterrupted availability or error-free AI responses. We may restrict an account for misuse, fraud or security risks, and will provide an explanation where lawful and practical. Contact support to dispute a restriction or a charge for a failed session.
7. Responsibility and consumer rights
You should use your own judgement when acting on AI feedback. To the extent permitted by applicable law, we are not responsible for indirect losses or employment outcomes arising from reliance on that feedback. Nothing in these terms excludes liability or a remedy that cannot legally be excluded, including applicable consumer rights, rights relating to defective services and rights relating to unauthorised charges. Indian law governs these terms, without displacing mandatory protections or consumer forums available in your place of residence.
8. Changes and contact
We may update these terms as the service changes and will revise the date above. Material changes affecting an existing paid service will be communicated before they apply where required. Send questions, account closure requests or complaints to [email protected].